PropTrak

Accessibility Statement for PropTrak

Effective Date: July 2025

Last Updated: July 2025

Aletheia Technologies, Inc. is committed to making PropTrak accessible to as many users as possible, including individuals with disabilities. We believe that property management technology should be usable by everyone, and we are actively working to improve the accessibility of our platform.

Our Commitment

We aim to comply with the following standards where feasible:

  • The Web Content Accessibility Guidelines (WCAG) 2.1, Level AA
  • The Americans with Disabilities Act (ADA) Title III digital accessibility expectations
  • Applicable state-level accessibility laws and regulations within the United States

Please note: PropTrak is not intended for use outside the United States. We do not support access from foreign IP addresses, VPNs, or non-U.S. jurisdictions, and we make no claim of compliance with international accessibility laws.

Accessibility Features

PropTrak currently supports:

  • Keyboard navigation across all interactive elements
  • Screen reader compatibility for most core features
  • Clear and consistent UI layouts designed with Auto Layout and semantic HTML (where applicable)
  • Custom font scaling and color contrast options in development

We are also integrating AI-driven tools to automate accessibility testing and improve user experience over time.

Limitations and Known Issues

As we continuously improve, some complex or AI-driven interfaces may not yet be fully accessible. We are actively working on:

  • Enhancing label clarity for AI-generated modals or decision prompts
  • Ensuring accessibility in dashboards with dynamic data visualizations
  • Optimizing accessibility in embedded partner integrations

If you encounter any issues, we encourage you to contact us immediately.

Accessibility Assistance

If you need assistance using PropTrak or require materials in an alternate format (e.g., large print, accessible PDF, or text-only version), please contact us. We'll respond promptly and do our best to provide reasonable accommodations.

📧Support: support@proptrak.ai
📞Phone: (888) 895-6852
📝
Or write to us at:
Aletheia Technologies, Inc.
Attn: Accessibility Coordinator
901 W Civic Center Dr
Suite 200
Santa Ana, CA 92703

Feedback

We welcome your feedback on the accessibility of PropTrak. If you experience any barriers, bugs, or limitations related to accessibility, please let us know so we can investigate and resolve the issue quickly.

Your feedback directly helps us improve PropTrak for all users.